Reviews and Testimonials for Valleywide Cooling
I have 3 AC units that needed to be checked before the Hot temps begin. I called Valleywide Cooling and was greated by a live person with a friendly voice. We set up an appointment that was convenient for me. The service tech, Billy, came out on the scheduled day and time. He was professional and polite. He checked all 3 Uints and made some reccomendations. I would use Valleywide Cooling again.
We experienced issues with our heating/cooling system and contacted Valleywide Cooling for advice and assistance. A gentleman was on-site to evaluate incredibly quick. His analysis was shared in terms we understood and we requested the correction asap due to our booked travel plans. The very next day we greeted a crew and supervisor at breakfast time. Amazingly, they had the entire replacement system on their truck. They immediately began the retrofit and had made arrangements for a crane truck to remove the old equipment and install the new. This was the mark of professionalism and customer service! The entire retrofit was completed and functioning by early afternoon. We were absolutely impressed with the knowledge and experience of this Team. They kindly explained their actions with a smile and a pleasant attitude. We found the pricing to be very competitive and the service was priceless! Valleywide Cooling has earned the Number One position on our speed dial should we need professional service.
First off Margret who took my initial call was amazingly quick to get me scheduled for a SAME DAY appointment! They sent me a picture of tech that would be arriving which I thought was so wonderful and great for safety. The tech who arrived Pete was great, very friendly and professional. Explained everything to me that was happening and needed to be done. Will defiantly be using this company for my up keep and maintenance.
Ok, Salt River Valley & Phoenix Metro dwellers; here comes some Good News for you....My wife & I had a very positive experience with our GOODMAN Package Heat Pump install by the GREAT team @ ValleyWide Cooling (in Gilbert) for our home in Sunland Village in Mesa. Starting with Jimmy (my now favorite former-New Yorker :) who walked us through the process with great care (& patience given all our Q?s); he did a thorough site visit & walk-thru at our home, then gave us a great quote, while informing us of SRP & Federal rebates we would receive with the purchase. And back at the ValleyWide office, Miss Margaret did a great job explaining the quote, the payment process, setting up the date for the install, & keeping us up-to-date on everything with emails & texts. The install team & crane came right on time, removed our old unit, installed our new GOODMAN Heat Pump unit with great care & respect for our home & property. Jimmy came by during the latter stages of the install & walked us through how the system works, while demonstrating all the cool features of our new Honeywell Wi-Fi Thermostat that runs the system. And, our new system runs well, is quiet & should last for 20+ years. ValleyWide will also come for a system check-up after a couple of weeks of operation, with very reasonably-priced, yearly service checks over the next several years.Peace of mind for my wife & I. Great job, ValleyWide Team! So, all YOU out there in the Phoenix-Metro area, give ValleyWide Cooling a call & get yourself a great new HVAC system. These guys will do a great job.
If I could give more stars I would. Came home today and it was 95 IN HOUSE (yay AZ heat!) my now ex warranty people were telling me 3 days. Called Valley Wide on recommendation of a neighbor. They were here in under 2 hours fixed the issue and rate charged was very reasonable!!! Tech Pete sent pic so I would know who was coming called to say he was on the way & was just a joy to work with. Seriously.... Why cant every business be this good! I will ALWAYS use them for my a/c work and strongly recommend!!
Stay Comfortable Year-Round Book Valleywide Cooling for Your Heating and Cooling Needs In Mesa!